Queens Park Court Car Home

Published by the Enquirer: A care home group have thrown a veil of silence around the allegation that residents will be turfed out of one of their failing homes.

Queen’s Park Court, on Goldington Crescent, Billericay, has been under fire from health watchdogs after failing in several inspections. The latest report, from an inspection in April 2014, showed that action was needed in a number of areas including respecting and involving people who use services, care and welfare of residents, management of medicines, staffing, supporting workers and assessing and monitoring the quality of service provision.

The report, published in June 2014, outlined examples of poor care, including an incident where one resident’s care plan had not been revised since 23 January 2013.

The inspector commented that they had seen “this person’s needs had changed significantly” and now needed the assistance of two staff. They also noted the person had sustained two unwitnessed falls in their room in February and March 2014. Another incident seen by the inspector involved a person calling from their room, lying on the floor “visibly distressed and in pain”. The inspectors added: “We called out more than five times for assistance.”

Essex County Council have now announced that they will be terminating its contract with the care home with immediate effect, on the grounds of “continuing safeguarding risks”.

[quote width="auto" align="none" border="#0066cc" color="#0066cc" title="Quoted by an Essex Councty Council spokesperson to the Enquirer"]The Safeguards Team at Essex County Council has been involved with the home extensively since April 2014, following a poor CQC inspection, and there is currently an Essex County Council and CQC suspension in place preventing any new placements at the home. Despite these interventions, due to ongoing concerns and insufficient improvement in bringing the home up to the required standards, we have now taken the decision to terminate the contract. Residents and relatives have been notified of the decision and we will now be working with the families to ensure that transfers are made safely and as smoothly as possible, taking into consideration the needs and preferences of the individuals concerned.[/quote]

When contacted for comment, the registered owner of this care home, Rushcliffe Care Limited, said they knew nothing of the fact that residents may have to move from Queen’s Park Court in the face of these recommendations. Staff at the care home itself refused to comment on the matter despite a public meeting being held on Monday, 14 July where the issue was discussed.

The care home, which cares for up to 40 older people who may have dementia, provides accommodation for residents needing personal care. A previous inspection visit in April 2013 found it was still failing despite being told to improve five months before.

Article from the Enquirer, image from Basildon Recorder

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